Settings
Connect your WhatsApp number so the agent can receive and reply to messages. This links a device the same way WhatsApp Web / Desktop does — your phone keeps working normally.
How it works & how to stop the agent
Stopping the agent: Click Disconnect / Stop Agent. This logs the device out (it disappears from your phone's Linked Devices list) and the agent stops receiving messages. Reconnecting later needs a fresh QR scan.
Staying connected: The session is saved, so it survives app restarts — you don't need to re-scan unless you disconnect here or unlink it from your phone.
Turn automatic AI responses ON or OFF. When OFF, the bot pauses auto-replies so you can text customers manually on WhatsApp. Messages are still logged in the CRM.
Enable the sales agent to text in Urdu with your WhatsApp customers.
Configure how your WhatsApp AI acts. It can operate as a consultation booking closer, receptionist answering business queries, or product salesperson.
Explain your entire business here! The agent uses this exact context to answer customer questions accurately. Include your background, mission, policies, common FAQs, and how you work.
List the services, packages, consulting tiers, or fees you offer so the agent can quote them accurately.
Any specific instructions or rules for how the agent should handle customer inquiries or qualify leads.
Your shop or company name. The agent introduces itself with this.
What does your business sell? The agent uses this to introduce your shop when customers ask. Be specific — e.g. "We sell wholesale electronics, mobile phones, accessories, and home appliances."
Flat fee added to every order total. Set to 0 for free delivery.
Enter a number of days (e.g. 3) and the receipt will show the exact date automatically, or type free text like 2-3 business days to show it as-is. Leave blank to hide the delivery estimate from receipts.
Sent to customers automatically after they choose bank transfer. Include bank name, account number, IBAN, branch, etc.